Organization User Management
Overview
Organization User Management involves the processes and policies for managing user accounts and assigning roles to users, which determines the nature of access to resources within an organization.
Organization level user roles
Role | Description |
|---|---|
Organization Admin | User role with all permissions |
Organization View Only Admin | Same as Organization Admin role but with view-only permissions. |
Organization Billing Admin | User role with admin permissions on all billing-related pages. |
Organization User | Restricted user with only access to their user account. |
Important fields for Organization Users
Username - this is the email that users will use to log into the platform
The 2nd part of the username is the organization domain selector. Primary domain is selected by default.
Email - this is the primary email where users will receive their report exports and initial password.
Password setting - how will the user receive their password to log into the platform.
Autogenerate and send email to user - Strong 8 character password, with letters and numbers will be created and sent to the user’s email. The user creator will not know the password.
Let me specify and send email to user - Allows the user creator to specify a password. Once created an email with the password will be sent to the user.
Let me specify but don't send email to user - Allows the user creator to specify a password. Email will not be sent to the Organization user. This way you can manage the access communications yourself.
Phone - the phone number that will be used for MFA, when the MFA is turned on in the Organization Security Center.
(Organization User Properties) - The Organization Customer Properties where “User Property” was checked. You can define these yourself, and set the value for each user.
Steps Involved in User Management
Method 1: Bulk import organization users from Microsoft
Microsoft Azure AD Sync is a tool that connects your local directory (where you manage user accounts) with Microsoft's cloud directory. This synchronization ensures that user accounts, groups, and other directory objects are consistent across both environments, providing a unified identity for users.
For information, refer to Microsoft AD Sync for Organizations.
Method 2: Bulk Import Users
Navigate to Manage Organizations > “Select the preferred organization” > Manage Users > Import
Click on the preferred file format to download the template.
Fill in the template with the user's information and upload the file. Then, click on Read File.
The list of users is then displayed below, which can be used to verify before creating the users.
Method 3: Bulk Import Users Using the Multiple User Form.
Select the number of users you wish to create and click Generate rows.
Enter the user details in the rows below and click Create Users. Click on the check box, to send an email about the credentials to the users.
Method 4: Add Organization Users Individually
Navigate to Manage Organizations > “Select the preferred organization” > Manage Users > Users
Click on New User to add a new user to the organization.
Fill in the form and assign the role to the user.
Edit Organization User Properties
Use the Action drop-down menu next to a user to assign new services, update user details, reset the password, or remove the user from the system.
Users can be imported and synced programmatically using API calls. For detailed instructions, please refer to Manage users with API.