Subscriptions & Licenses

Overview

The document provides an introduction to the subscription lifecycle, key terminology, and references to more detailed documents for a deeper understanding of Subscriptions & Licenses.

Simplified subscription lifecycle

The diagram below illustrates how subscriptions can be created, which actions can be taken with the subscription, and how does the renewal logic work.

Important terminology related to Subscriptions & Licenses

1. Subscription: A recurring payment plan that gives you access to a service or product for a specific period (like monthly or yearly).

2. Licenses: An agreement that permits the use of a product or service, often for a one-time fee or as part of a subscription. It defines what you're allowed to do with the product.

3. Subscription Term: It refers to the length of time a subscription is active and valid.

4. Renewal Setting: It refers to how a subscription continues after its current term ends.

5. Quotes: It refers to a customized pricing offer created by a broker for an organization, outlining specific products, services, and terms.

Creating and Managing Subscriptions

Creating and managing subscriptions involves setting up services for a defined term, choosing billing options, and configuring settings. For more information on this, refer to Manage Subscriptions & Licenses.

Creating Quotes

Cloudmore lets brokers create and manage custom quotes for organizations, helping tailor pricing and deals to fit specific needs. These quotes can also serve as a starting point for creating subscriptions. For more information, refer to the Quoting Process and Quote Tool.

Renewals management

Renewal management ensures subscriptions continue without interruption and remain aligned with customer needs. It includes tracking renewal dates, adjusting terms, and optimizing future renewals. For more information, refer to Manage Subscription Renewals