Manage Subscriptions & Licenses
Overview
This page provides a general overview of the various subscription types available and their corresponding services.
Commonalities Across the Subscription Types
All subscription types (CSP, Azure, Software, Custom) can be created, viewed, or managed through Cloudmore.
Each type is tied to a billing model, whether recurring (subscriptions), one-time (perpetual), or usage-based (consumption).
Subscription tags
Through-out all subscriptions pages, there are certain tags that indicate special statuses or attributes for subscriptions. The tags follow the Broker branding. The tags are:
Scheduled - The subscription has not yet started. This means that the Start Date of a subscription is in the future, at which the subscription will be created automatically. The prices will be taken from Price List according to the Price Hierarchy at the time of scheduled start.
Approval Requested - The subscription creation or change has not been executed yet. The change is pending for approval from a Broker. During this time, the Organization Admin can still Cancel the request. Otherwise, the Broker Admin can Approve or Reject the request, and it will follow the normal Approval Request Flow.
Trial - The subscription is currently in it’s trial stage. This often means that the for this period, billing will not be generated. For CSP Subscriptions, the default action for trial subscription is to renew automatically to paid subscription of the same product.
Legacy - This tag refers to CSP Legacy subscriptions. The New Commerce Experience (NCE) subscriptions will be without a tag, as they are standard subscriptions by now.
Differences between the Subscription Types
Type | Billing | Duration | Cancellation | Use Case |
|---|---|---|---|---|
Microsoft 365 CSP | Recurring (Monthly/Annually, etc) | Fixed Term | Before 7 days of purchase or renewal, and 30 days for perpetual licenses. | Most flexible way of purchasing licenses |
Azure Plan Consumption | Usage Based | Ongoing | Can be cancelled in Cloudmore or the Azure portal. | Azure services and infrastructure |
Reserved Instances | One-time or Monthly | Fixed Term (1,3,5 Years) | Cancellable but with limitations. | Cost-saving for predictable workloads |
Software Subscriptions | Annual or Triennial | Fixed term | Cancel within 7 days | SQL Server, Windows Server |
Perpetual Software | One-time payment | Indefinite | Cancel within 30 days | Long-term on-premises use |
Custom Subscription | Customizable | Flexible | Seller Defined | Industry-specific or broker-defined |
One-Time Purchase | One-Time | Indefinite | Not Cancellable | Hardware purchases like Laptops, Routers, etc. |
Microsoft 365 CSP
Microsoft 365 is a set of tools like Word, Excel, and Teams that help people work and communicate online. In Cloudmore, it's managed through CSP subscriptions, where you can easily add, change, or cancel licenses. For more information, refer to Microsoft 365 Subscription Management.
Microsoft Azure and Software
Microsoft Azure is a cloud platform that lets you run apps, store data, and manage services online. In Cloudmore, you can create and manage Azure subscriptions, users, and billing without needing to log into the Azure portal. For more information, refer to Azure Consumption Management.
Reserved Instances
These are discounted Azure plans where you commit to using certain resources (like virtual machines) for 1 or 3 years. You pay upfront or monthly, and save money compared to pay-as-you-go pricing. For more information, refer to Reserved Instance Management.
Software Subscription
This is a time-based license (usually 1 or 3 years) for Microsoft software like Windows Server or SQL Server. You pay a fixed price and get updates and support during the subscription period. For more information, refer to Software Subscription Management.
Perpetual Software
This is a one-time purchase of Microsoft software that you can use forever. It doesn’t expire, but updates and support are limited unless you buy them separately. For more information, refer to Perpetual Software Management.
Custom Services
These are flexible subscriptions defined by the seller, which can be license-based or consumption-based. Renewal and cancellation rules are set during product setup and vary by service. For more information, refer to Custom Service Subscription Management.
One-Time Purchase
These are single-payment products like hardware, with no recurring charges. Once created, they cannot be cancelled or refunded. For more information, refer to One-Time Purchase Management.