Release Notes (April)
https://youtu.be/Q8BREKms6PE Customizable email templates
To further personalize Cloudmore for end-users, email notifications sent from Cloudmore are now customizable. You can change the text, include hyperlinks and if required, translate the email templates to provide notifications in a different language, you are now in full control of what messaging your customers receive.
Brokers can now create their email templates for the following events:
New Reseller User Password notification
New User Password notification
Password Change notification
Password Reset notification
Admin login notification
Login confirmation notification
Microsoft Office 365 Password notification
To edit email templates, in the Cloudmore Service Broker menu click on Cloud Service Broker > Templates and select the template you want to edit.

Event Log enhancements – Greater CSP services reporting
We have greatly improved the CSP services logging in the platform event log to aid reporting, compliance, and governance. This provides users with a detailed audit trail of important events including Microsoft Customer Agreement (MCA) signing and all subscription adds, moves, and changes for O365 and Azure products.
The following CSP-related events captured and presented in the event log
Microsoft Customer Agreement events
Signed date
User first name
User last name
User email address
User phone number
User IP address
Microsoft O365 CSP Service added to an organization
Microsoft O365 CSP Service removed from an organization
Creation of an O365 Subscription
An Edit to an O365 Subscription
O365 subscription suspension
Addon added to a subscription
An Edit to an addon
Addon removed from a subscription
Microsoft Azure CSP Service added to an organization
Microsoft Azure CSP Service removed from an organization
Creation of an Azure Subscription
Suspension of an Azure Subscription
Activation of an Azure Subscription
Azure User created
Azure Subscription assigned to a user
Azure Subscription removed from a user
Price List export update
When exporting the Cloudmore pricelist you are now presented with even more information to allow you to improve the review and processing of price list data.
The following values are now included in the export.
Value | Description |
Suggested Price | The vendor’s recommended sales price |
Margin | Sales price – Cost price |
Margin % | Margin/Sales price |
Active (True/False) | True = Active service |False = inactive service |
Changed (True/False) | True = sales price is a custom price set by the broker | False = sales price is the vendor’s recommended sales price |