Release Notes (May)
This month we added several beneficial new features:
Custom Office 365 products
Consumption-based usage services
External service integration
This video highlights the main platform updates. Don't hesitate to get in touch with our customer team if you would like more information or a personal demonstration.
Email: platformsupport@cloudmore.com
The ability to add additional billing lines to the billing reports
For services in Cloudmore, the billing amounts are automatically calculated from the subscription information and pricing logic. However, a credit or additional charge may need to be added to the billing report. The new manual billing line feature enables brokers to add additional services billing data into the platform via an import or via API. The end-customer can view these billing adjustments in their self-service portal. By leveraging this new functionality, any service can now be billed in Cloudmore, and additional flexibility is added to Cloudmore services billing.
Custom Office 365 products
Combining Office 365 with your value-add services is a great way to distinguish your business from Microsoft Direct offers and other resellers.
You can currently add any service to Cloudmore; however, we wanted to make it much easier to build Office 365 based offers that include products such as managed services, support, or complementary products. The new functionality enables you to create a bespoke Office 365 product that is 100% synchronized with the base Office 365 subscription. The Custom O365 product follows the same Microsoft renewal and billing rules and costs are fully reconcilable. Brokers can create as many custom Office 365 products as required, each with its own name, description, cost, and sales price.
Consumption-based usage services
We have extended the service loading functionality to add usage data for services. Before the services billing date, usage consumption is recorded via the user interface by importing a data file or injecting it into Cloudmore using the API. On the billing date, the organizations will be charged for the quantity that has been submitted, and the organization will be able to see these values in the billing report. All the standard features available for services loaded in the platform are still available, including global and per customer price management. global and per customer price management.
Find out more about consumption-based services using this LINK
External service provisioning automation
We have completely updated the way that you can automate the provisioning and management of services. With a combination of settings configured in the UI and middleware framework, it is possible to connect any service to Cloudmore for a fully automated provisioning, management, and billing experience with the minimum effort possible. Cloudmore now uses the same solution to create service integrations.
Find out more about external service provisioning automation using this LINK
Scheduled Reports
The scheduled reports functionality has now been extended to all reports in Cloudmore. The recent change was to be able to schedule the Azure billing and usage reports.
View all Microsoft Customer Agreement (MCA) status
A new report export has been added to enable Microsoft Direct CSP integration users to obtain a list of organizations that have signed the Microsoft Customer Agreement.
On the current MCA page, export the report via the bar menu in the top right-hand corner of the page. Select the "Generate a full MCA report" option and enter your email address. The report will be emailed to you once Cloudmore has retrieved the information from the Microsoft Partner Center.
MS Tenant ID added to Office 365 billing report
Some customers have imported duplicate customer names into Cloudmore, and to ensure that billing data can be allocated correctly to the right organization using a unique identifier, we have added the "MS Tenant ID" to the O365 Billing report export (CSV and Excel) at the broker level.
Organization and user custom property dropdown and mandatory items imports
Adding custom properties to organizations and users is very useful to some Cloudmore customers. We have now added support for these types of fields to import and API methods of creating records.