Release Notes (July)
This video highlights the main platform updates. Don't hesitate to get in touch with our customer team if you would like more information or a personal demonstration.
Email: platformsupport@cloudmore.com
Distributor support
Many distributor services are moving to a subscription model and we have added several features to support Distributors who want to use Cloudmore to offer and sell services to their reseller customers. Distributors have always been able to add, manage, and bill services in Cloudmore, but now they can:
Add their resellers to a feature-limited version of Cloudmore
Sell/upsell services
Connect their ERP system to Cloudmore to fully automate billing
Customizable organization dashboard
Brokers can now add their images, custom content, and links to the organization dashboard. This allows you to further brand the customer portal experience with your content, whether that is helpful support links, marketing and sales information or links to your other portals.
Billing report – organization groups column
We have added an additional display column on the Broker General Billing Report export that shows the Organization Group that each organization is a member of. This is useful if you want to sort, process, and group your billing data without having to run separate report exports for each organization group. This new change has been added to the Excel and CSV exports and also the billing report API call.
Service Links
For custom services, there is now an option to add 3 different types of links into the service information. You can now add an External page Link, a Static Link, and an Iframe Link.
The external page link is used when the user needs to access a page on another website or services such as a web page, support page, or external control panel.
The static link page is WYSIWYG or HTML that is shown within the Cloudmore platform. This is a very useful option to be able to provide one or multiple pages of rich information related to the service or your services offer.
The Iframe link is normally used when you want to embed dynamic HTML into another web page. Examples of this could be another mini-application or chart or graphic.
Improved Broker Dashboard
We have redesigned the Broker Dashboard page and included some helpful links and tips.
From the Dashboard, you can now easily navigate to the online Cloudmore support site to access user guides and find answers to your platform questions. You can also quickly access the Cloudmore release notes to find out what’s new in our latest release and browse the new Tips section to discover more ways of getting value from Cloudmore you may not have considered yet.
CSP – O365 CSP subscription start date
Cloudmore now allows you to create O365 subscriptions and set the activation date to the required date in the future. This is helpful when customers place orders but want the licenses activated at a later date. Now brokers can prevision the licenses right away and no longer have to keep track of when these subscriptions need to be activated.
Approval Process – Set as default
Approval process settings can now be enforced for all organizations in Cloudmore. This removes any risk of an admin creating a new organization and not selecting the approval process settings.
To switch on the approval process for all organizations navigate to your Cloudmore service broker menu, select setting, and click on the Approval Process.
Organization Group Administrators
We now allow for an admin account to be set to an Organization Group, which allows that admin to create new admin accounts for that group and to assign admins to that group.
CSP – O365 subscription search the “friendly name”
The search functionality on the O365 subscriptions page now supports searching by “friendly name”.
Support for Microsoft property ‘TotalOtherDiscount’
To support an additional data field added to the API by Microsoft earlier in the year, Cloudmore has added the TotalOtherDiscount field on the CSP billing report export.
CSP renewal notifications - enable/disable
To better control customer communications, we have added a checkbox, with the text “Enable notifications for CSP renewals”, to allow users to easily enable/disable CSP renewal notification emails.
Lockdown API access to IP-addresses
We have added a new layer of security for accessing Cloudmore. You can now specify one or more allowed IP addresses for accessing Cloudmore. You can access this setting under security settings. Please contact support@cloudmore.com for further information.
API Changes
API – Seller billing report
We have added a new API call which returns the seller monthly billing report, per Cloud Service Broker: /API/sellers/{sellerId}/MonthlyBillingPerReseller
F-Secure – API – Subscription start date and history
We have added the subscription start date to be available through the API with these calls:
api/resellers/{resellerId}/organizations/{orgId}/services/fsecure/subscriptions/
api/resellers/{resellerId}/organizations/{orgId}/services/fsecure/subscriptions/[subscription
We have added a new call that enables you to list all subscription changes:
api/resellers/{resellerId}/organizations/{orgId}/services/fsecure/subscriptions/[subscriptionid]/history
CSP Custom Products - API
We have extended our API to include CSP Custom products to the GET /services/Csp/products API call.
If you need more information about these new API calls please refer to the cloudmore swagger document https://api.cloudmore.com/swagger/ or contact support@cloudmore.com